Privacy Policy
Last Updated:
Welcome to ChaseUp GharTak (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you use our website www.chaseup.live, mobile applications, and related services (collectively, the “Platform”).
By using ChaseUp GharTak, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Mobile number
- Email address
- Home address / service location
- Account login details
b. Service & Transaction Information
- Service bookings (electrician, painter, labour, etc.)
- Order details and service history
- Payment method (we do not store card or wallet credentials)
c. Technical Information
- IP address
- Browser type and device information
- Operating system
- Website usage data (pages visited, time spent)
2. How We Use Your Information
We use your information to:
- Provide and manage home services and deliveries
- Connect customers with service providers
- Process bookings and payments
- Improve platform performance and user experience
- Send service updates, confirmations, and notifications
- Prevent fraud and ensure platform security
- Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal data. Information may be shared only with:
- Service Providers (electricians, painters, labour, etc.) to fulfill your request
- Payment gateways for transaction processing
- Technology partners supporting platform operations
- Legal authorities if required by law
All third parties are required to protect your information.
4. Data Security
We implement appropriate technical and organizational security measures to protect your data against:
- Unauthorized access
- Loss, misuse, or alteration
Despite our best efforts, no online platform can guarantee absolute security.
5. Cookies & Tracking Technologies
ChaseUp GharTak may use cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyze traffic and usage patterns
You can disable cookies through your browser settings; however, some features may not function properly.
6. User Accounts & Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account credentials
- Providing accurate and updated information
- Not sharing your login details with others
We are not liable for misuse of accounts caused by user negligence.
7. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Users are encouraged to review their privacy policies separately.
8. Children’s Privacy
ChaseUp GharTak does not knowingly collect information from individuals under the age of 18. If such data is identified, it will be removed immediately.
9. Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion of your data
- Withdraw consent for marketing communications
Requests can be made via our contact details below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the platform indicates acceptance of the updated policy.
11. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us:
ChaseUp GharTak
Website: www.chaseup.live
Email: info@chaseup.live
Phone: +92344 4446777